Office of Design & Delivery


We’re looking for a Content Audit Specialist to serve on multidisciplinary project teams with career civil servants, actively demonstrating the value of iterative development and user-centered design. Our teams are working to improve a wide range of city services, including designing the future of, and creating city-wide standards for service design, web development, and user research. The role starts in mid-June, and the project will wrap up in 3 months.

What you’ll do

  • Analyze and evaluate existing content
  • Identify content types for websites, applications, printed resources, and in-person transactions
  • Discuss content recommendations with internal users
  • Understand and apply standards for services across the city to improve usability, accessibility, and efficiency

What we’re looking for

  • Experience designing content for online experiences, websites, applications, or advertising
  • Ability to analyze and evaluate digital content
  • Knowledge of web standards and best practices related to accessibility, usability, and writing for the web
  • Basic understanding of and experience using Google Analytics
  • A passion for public service and a commitment to doing the hard work that’s necessary to improve our city services

What your interview experience will look like

  1. Initial Application & Minimum Qualification Check
  2. Phone screening
  3. Onsite Interview and Exercise, meet the team
  4. Starting mid-June and wrapping up the project in 3 months